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Patient-Centered Care News: August 2015

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August 2015   Issue No. 2

We appreciate the positive feedback and constructive advice from so many subscribers for last month’s first edition of this new e-newsletter. It links to selected articles on patient-centered care including spiritual care and chaplaincy care.

HealthCare Chaplaincy Network will send it during the first week of each once a month. We hope that you find this content informative.

Please feel free to send any questions or comments to comm@healthcarechaplaincy.org


Rev. Eric J. Hall
President & CEO
HealthCare Chaplaincy Network, Inc.

Patients Tell Their Stories

"Good Palliative Care, Bad Palliative Care: A Tale of 2 Doctors by Stage 4 colorectal cancer patient (WBUR’s CommonHealth)

This experience reminded me of the importance of my relationship to my physician, and that I cannot handle everything alone. My doctor or provider’s attitude, his or her words and connection to me as a human makes a physical difference in my well-being. This may not be true for everyone, but for me, it helps when I am heard, and when my concerns, which may not seem like much, are taken to heart Read more: http://ow.ly/PL0SG

Learning My Role in My Own Patient-Centered Care (hhs.gov/blog)

What started out as a bad case of the flu 14 years ago became a journey of more than 100 emergency room visits and hospital re-admissions, countless lab tests and numerous specialists. I became a case study of what happens when lack of patient engagement meets up with uncoordinated care.

The good news is I also became a case study of what happens when health care providers and patients truly communicate and work together. Read more:  http://1.usa.gov/1DqpOfq

As both a patient and a Doctor’s wife she writes: Humanize your physician: They are real people. (Kevin MD)

They live real lives. And the majority of them are people, much like my husband, who are in this field not for the money, but to make a difference in the lives of the people they meet. They are not perfect. But they try as hard as they can do the very best job they can. Read more: http://ow.ly/QaJKq

Spiritual Care

Hospital for Special Surgery (HSS) has received the Excellence in Spiritual Care Award from the HealthCare Chaplaincy Network™ (HCCN).  Special Surgery received the award at a ceremony at the hospital on July 27.

New York, NY -- July 28, 2015 
 "This award signifies that Hospital for Special Surgery (HSS) is committed to identifying and optimally addressing your patients' spiritual and religious needs," said Jose Hernandez, Chief Operating Officer of HealthCare Chaplaincy Network. "It is an honor to name HSS as the first recipient in the country to be recognized with this prestigious award."

 "We know that many of our patients' spiritual and religious needs are as important as their physical ones, making chaplaincy fundamental to the hospital's pursuit of health care excellence," said Louis A. Shapiro, HSS president and CEO. "I would like to thank the HealthCare Chaplaincy Network for this award and for inspiring us all to continue to integrate spiritual care into our health care practices for the comfort and benefit of all who choose HSS as their leading orthopedic and rheumatology hospital."

In applying for the award, health care institutions undergo a thorough and detailed process to determine if their organization currently provides excellent spiritual care.

Read morehttp://bit.ly/1DqsJop

Learn more about how a health care organization can earn the Excellence in Spiritual Care Awardhttp://bit.ly/1gHuHXS 

Controversies in faith and health care (The Lancet)

Differences in religious faith-based viewpoints (controversies) on the sanctity of human life, acceptable behaviour, health-care technologies and health-care services contribute to the widespread variations in health care worldwide. Faith-linked controversies include family planning, child protection (especially child marriage, female genital mutilation, and immunisation), stigma and harm reduction, violence against women, sexual and reproductive health and HIV, gender, end-of-life issues, and faith activities including prayer. Buddhism, Christianity, Hinduism, Islam, Judaism, and traditional beliefs have similarities and differences in their viewpoints. Improved understanding by health-care providers of the heterogeneity of viewpoints, both within and between faiths, and their effect on health care is important for clinical medicine, public-health programmes, and health-care policy. Increased appreciation in faith leaders of the effect of their teachings on health care is also crucial. This Series paper outlines some faith-related controversies, describes how they influence health-care provision and uptake, and identifies opportunities for research and increased interaction between faith leaders and health-care providers to improve health care.  Read more: http://bit.ly/1O1zMEk 

Chaplains are resource to help reduce palliative care staff burnout (Palliative Medicine, the official research journal of the European Association for Palliative Care

Study results show reveal that burnout and psychological morbidity are significant in the palliative care community and demonstrate a need to look at managing long working hours and promoting the use of coping mechanisms to reduce burnout and psychological morbidity. Coping mechanisms like physical well-being, clinical variety, setting boundaries, transcendental (meditation and quiet reflection), passion for one’s work, realistic expectations, remembering patients and organisational activities were associated with less burnout.  Read more:  http://ow.ly/PL3yI  

Healthcare in General

“Tipping Point” author Malcolm Gladwell’s 5 key thoughts on healthcare (Becker’s Hospital Review)

  • On the high prices for pharmaceuticals
  • On the misrepresentation of physicians' relationship with EHRs
  • On becoming a surgeon in 10,000 hours
  • On needing to change the practice of medicine
  • On healthcare's 'Tipping Point' and reducing waste
    Read more: http://bit.ly/1SZXouB 

Telehealth Growth

Modern Doctors’ House Calls: Skype Chat and Fast Diagnosis (NY Times)

The same forces that have made instant messaging and video calls part of daily life for many Americans are now shaking up basic medical care.  Read more: http://nyti.ms/1IK6SZz

Telemedicine Gets a Lift from UnitedHealthcare (Becker’s Hospital Review)

With the launch this spring of a nationwide telemedicine-provider network, the country's largest commercial health insurer is set to offer coverage for virtual doctor visits to 20 million beneficiaries by next year. Read more: http://bit.ly/1eQpxXx 

Long-term Care

Big problem that will get worse:
Studies show Americans don't know reality of long-term care

The Associated Press-NORC Center for Public Affairs Research, with funding from The SCAN Foundation, is undertaking a series of major studies on the public’s experiences with, and opinions and attitudes about, long-term care in the United States. Read more:  http://bit.ly/1SZXItl

A Thought-Starter

A Hospice Physician Writes “The Art of Dying Well” (Pallimed – A Hospice & Palliative Medicine Blog)

“In the success driven society that we live in, I’m surprised there is so little out there about a successful dying experience. There are hundreds of books about how to be a successful parent, a successful spouse, a successful employee or employer. There are success how to’s for education, healthcare, businesses, nonprofits and churches. 

“Likely, this absence of material about successful dying comes from the link of success to achievement. No one feels confident linking death with achievement. However, what about the idea of dying well? Is this something individually or culturally we should strive for?...” Read more: http://ow.ly/Q9kpK



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