|
Overview
HealthCare Chaplaincy is an expert at managing for health care institutions cost- effective professional chaplaincy services that are arguably the most cost-effective and underutilized resource to increase patient satisfaction.
Research studies have demonstrated significant impact of spiritual, religious and cultural practices as well as values and beliefs on health care outcomes, including quality of care and patient healthcare decision-making.
Whether patients’ spiritual needs were attended to in hospital stays has been demonstrated to be a strong predictor of patient satisfaction with care and patient perception of quality of care.
Demonstration projects have shown that when spirituality is integrated into hospital settings, health care professionals find greater meaning in their work and cope with stress more effectively — again, contributing to patient satisfaction.
Research has also demonstrated that the issues of cultural beliefs, norms and values have significant impact upon a patient’s and family’s understanding of health and their experience of and participation in their treatment. Diversity, cultural, spiritual, religious, language and literacy issues are variables that must be included in any effort to increase patient satisfaction.
Find out how we can help your health care institution by contacting:
The Rev. George Handzo, BCC, CSSBB (Board Certified Chaplain, Certified Six Sigma Black Belt)
Vice President, Pastoral Care Leadership & Practice
(212) 644-1111, ext. 234
ghandzo@healthcarechaplaincy.org
Michael Guglielmo
Director, Pastoral Care Management
(212) 644-1111, ext. 231
mguglielmo@healthcarechaplaincy.org
|
