Online Learning Center
Sharpen your skills to help others with webinars taught by experts.
Each webinar is 90-minutes long, includes time for discussion/question and answers, and costs $35. If you purchase the webinar but cannot attend for any reason, you will still be able to view the webinar recording for six months after the event. The webinar can also be purchased after the event. All of the webinars run 2-3:30 pm Eastern Time.
Upcoming Webinar
May 17th, 2012 at 10:30 am to 12:00 pm EST
Working with Challenging Families
There are times in any healthcare setting when families are a challenge to work with: demanding, refusing to participate in discussions about treatment decisions, interfering with patient care, fighting within their own family, or becoming verbally abusive and threatening with healthcare staff. Chaplains, in working in collaboration with other members of the interdisciplinary team, can effectively identify the issues families are struggling with, serve as liaisons, and assist in reducing uncontrollable behaviors.
Learning Objectives By participating in this webinar, participants will: 1. Understand the common issues that make families “challenging”. 2. Identify spiritual issues that are often a source of the struggle of challenging families. 3. Examine the components of a successful interdisciplinary program. 4. Evaluate whether one’s own situation has the necessary components to develop an interdisciplinary program to meet its organization needs.
The Rev. Sue Wintz, M.Div., BCC Managing Editor, PlainViews Past President APC
Recordings of Past Webinars Available for Purchase
The following webinars are for chaplains, other spiritual care providers, and other health care professionals.
Palliative Care and the Person with Alzheimer's Disease (Online on January 24th, 2012).
This webinar will provide participants with a greater understanding of the significance of a palliative approach throughout the spectrum of the Alzheimer’s disease, how to engage families in conversations around palliation to better enable them to advocate effectively within institutions and other long term care settings, and the basics of Alzheimer’s disease including its impact on spiritual and existential concerns. Upon completion of the webinar, participants will better understand Alzheimer’s disease (what it is, how it manifests, common symptoms seen throughout the stages), be able to identify the six principles of comfort care, and have a greater awareness of the information and resources available to inform and guide families.
Expert presenter: Matt Kudish, LMSW Vice President Director of Education, Outreach & Caregiver Services Alzheimer's Association, New York City Chapter
Financial Exploitation of Older Adults - More than Money is Taken (Online on November 22nd, 2011).
Older adults victimized by financial abuse endure more than the loss of money- their health and well-being are also impacted. Chaplains have a unique relationship with older adults characterized by openness and trust, so it is imperative that chaplains have the knowledge to identify potential and actual financial abuse victims. Webinar attendees will become familiar with the general concepts of elder abuse as presented through case studies. Particular attention will be paid to financial exploitation, its effects, and appropriate referral resources.
Expert presenters: Joy Solomon, Esq., Director & Managing Attorney The Harry & Jeanette Weinberg Center for Elder Abuse Prevention at the Hebrew Home at Riverdale
Gary S. Brown Assistant Attorney General-in-Charge Westchester Regional Office
Improve your practice with these online courses
HealthCare Chaplaincy introduces a new approach in continuing education for chaplains, clergy, counselors, educators, health care professionals and others with online courses that:
- Bring up-to-date subject matter to you at your convenience
- Add to, or refresh, your professional skills
- Provide opportunity for dialogue with peers

- “What Chaplains and Clergy Need to Know About Cultural Self-Awareness” created by the Rev. Dagmar Grefe, PhD, Manager of Spiritual Care Services/ACPE Supervisor, Childrens Hospital, Los Angeles; Templeton Visiting Scholar, HealthCare Chaplaincy
This course contains up-to-date, relevant information for chaplains, clergy, and other professionals on developing cultural self-awareness. Cultural self-awareness is awareness of interactions of cultural groups, and awareness of the psychological processes that occur automatically and impact on our social behaviors. Social psychology provides a framework for understanding why human beings categorize others, develop stereotypes, and respond to others in automatic ways. Included in this online course are methods to improve cultural self-awareness. The information is based in psychological research and theory.

- “What Chaplains and Clergy Need to Know About The Confused Patient: Delirium and Dementia” created by David A Harrison, MD, PhD, Department of Psychiatry & Behavioral Sciences, University of Washington; Templeton Visiting Scholar, HealthCare Chaplaincy
This course contains up-to-date, relevant information for chaplains, clergy, and other professionals on the often overlooked and under-diagnosed disorder of delirium. It also contains information about, and useful clarifying comparisons with, dementia, because delirium and dementia are often confused one for the other. Case studies provide examples of the risk factors, signs, and potentially life-long negative impacts for patients with delirium, as well as the progression of dementia on patient and family members. Recommended intervention strategies for patients and families of patients with delirium and dementia are included in this course.
Price: $40 per course.
To purchase, click here.
Each of these courses:
- Contains an online, self-directed learning module that you can access as often as you like, at your convenience, for up to one year.
- Contains bookmarks, so that you can close the course and resume your learning later from that place.
- Allows for repeated course completions to reinforce learning.
- Provides a certificate of completion, accessible and printable after the learner completes the course at least once.
For more information about these new courses, please contact Kathy Jankowski, Director of Professional and Continuing Studies: kjankowski@healthcarechaplaincy.org
Subscribe to PlainViews®, the twice-monthly professional e-newsletter for chaplains which translates knowledge and skills into effective chaplaincy and palliative care
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